Privacy

Privacy Policy – RadioShankill.co.uk

RadioShankill.co.uk (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, platform, and services (the “Service”).

By accessing or using our Service, you consent to the practices described in this Policy.

 

1. Information We Collect

1.1 Information You Provide

When you use RadioShankill, we may collect information you provide, including:

  • Account registration: name, email, username, password, date of birth, payment details.

  • Creator verification: ID documents, selfies, or other verification data.

  • Content submissions: videos, images, audio, text, and metadata (titles, descriptions).

  • Communications: messages to support or other users, surveys, feedback.

1.2 Information Collected Automatically

When you use our Service, we may collect information automatically, including:

  • IP address, browser type, device information, operating system.

  • Pages viewed, time spent on pages, clicks, and interaction with features.

  • Cookies and similar tracking technologies (see Section 7).

1.3 Information from Third Parties

  • Payment processors (e.g., Stripe, PayPal) provide us with transaction details.

  • Age verification providers (e.g., Yoti) provide confirmation that you meet minimum age requirements.

  • Advertisers or analytics providers may supply aggregated or anonymized insights.

 

2. How We Use Your Information

We use the information we collect for purposes including:

  • Service delivery: create accounts, process payments, manage subscriptions, host and stream content.

  • Verification & security: age verification, identity verification, fraud prevention, and account security.

  • Communications: send account updates, notifications, support responses, newsletters (if opted in).

  • Advertising & analytics: display relevant ads, measure ad performance, analyse platform usage.

  • Legal compliance: comply with UK laws, regulations, or court orders.

 

3. Legal Basis for Processing (UK GDPR)

Where applicable, we rely on the following legal bases for processing your personal data:

  • Performance of a contract (account registration, subscription management).

  • Legal obligation (tax reporting, fraud prevention, regulatory compliance).

  • Legitimate interests (platform improvement, security, fraud prevention, advertising).

  • Consent (optional communications, marketing emails, cookies).

 

4. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service providers / partners: payment processors, cloud hosting, email providers, analytics services.

  • Verification providers: Yoti or similar for age and identity verification.

  • Legal authorities: if required by law, regulation, or legal process.

  • Other users: certain content you post or share may be visible to other users (e.g., videos, posts, comments, creator pages).

We require third parties to handle your data securely and only for permitted purposes.

 

5. Cookies & Tracking

  • We use cookies and similar technologies to enhance user experience, remember preferences, and display ads.

  • Cookies may include session cookies, persistent cookies, and third-party tracking cookies (e.g., Google Analytics, ad networks).

  • You can manage or disable cookies in your browser settings, but some features may not function properly.

 

6. Data Retention

  • Account information is retained as long as your account is active or as needed to provide the Service.

  • Verification and payment data may be retained for legal, tax, or compliance reasons (typically 6–7 years).

  • Content uploaded by Creators may remain on our servers according to our content policies, even after account deactivation, unless deletion is requested.

 

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and encrypted storage.

  • Encrypted transmission of sensitive information (SSL/TLS).

  • Regular monitoring, access control, and internal security policies.

Despite these measures, no system is completely secure. Use of the Service is at your own risk.

 

8. Your Rights (UK GDPR)

You have rights regarding your personal data, including:

  • Access: request a copy of personal data we hold about you.

  • Correction: request updates or corrections to your data.

  • Erasure: request deletion of your personal data (subject to legal retention obligations).

  • Restriction: request limits on certain processing activities.

  • Objection: object to certain processing, such as direct marketing.

  • Data portability: request your data in a structured, machine-readable format.

To exercise these rights, contact [email protected]. We may need to verify your identity before fulfilling requests.

 

9. Minors

  • Our Service is intended for users 18 years and older.

  • Users under 18 are prohibited from creating accounts or accessing age-restricted content.

  • Age verification is used to enforce this restriction.

 

10. International Transfers

  • Some service providers may be located outside the UK/EEA.

  • We ensure that any personal data transferred internationally is protected in accordance with UK GDPR standards (e.g., Standard Contractual Clauses).

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Updated policies will be posted on this page with a new “Last Updated” date.

  • Continued use of the Service after changes constitutes acceptance of the revised policy.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact:

Email: [email protected]